Track Your Order

Once your order ships, you'll receive a tracking link by email. Use that link to view the latest delivery updates securely.

Check your email

Look for your shipping confirmation email from Tailand. It includes your tracking link once your order has shipped.

Use the secure tracking link from your email to view the latest delivery updates directly from the carrier.

If you can't find your tracking email or your tracking has not updated, send us a message and we'll sort it out.

Have your order number ready when contacting us — you can find it in your order confirmation email.

Send us your name, email, and order number through our contact form and we'll help you check the status.

When will I receive my tracking link?

Tracking details are sent by email once your order has shipped. If you haven't received it yet, check your spam folder or contact us.

My tracking link is not updating. What should I do?

Tracking updates can sometimes take time to appear, especially right after shipping. If it has not updated for a while, contact us and we'll help.

Can I track my order without an account?

Yes. Use the tracking link from your shipping confirmation email. No account is needed. If you can't find it, contact us with your order details.

Where can I find my order number?

Your order number is in your order confirmation email. It usually starts with a # symbol followed by a number.

What if I entered the wrong email at checkout?